Terms and Conditions of using this site

Below are the terms and conditions for using the site www.edinburgh.org and all subsections:

Additional terms and conditions govern the use of the accommodation booking facility which is operated for VisitScotland by visitscotland.com. These are clearly visible at the time of booking and can be viewed here:

Accommodation Booking Facility Terms & Conditions

Information about our organisation and website

www.edinburgh.org is run by the Edinburgh Network office of VisitScotland.

VisitScotland - Edinburgh & Lothians
Ocean Point One
94 Ocean Drive
7th Floor
Edinburgh
EH6 6JH

Accuracy

Every effort is made to ensure that the information published on this site is accurate. The information is updated regularly. However, VisitScotland does not warrant or assume any legal liability for the accuracy of any information disclosed and accepts no responsibility for any errors or omissions.

All star gradings on this site are as assessed by the VisitScotland Quality Assurance scheme.

Links

VisitScotland is not responsible for the contents of any off site pages or links referenced. The presence of a hyper-link from a page does not imply any kind of endorsement of the content of these pages or links by VisitScotland.

Bookings

Bookings can be made with accommodation providers advertised on this site by contacting them direct or by using the national booking and information centre.

Unless made by contacting establishments advertising on this site direct, all accommodation bookings whether requested by telephone, fax, e-mail or the book online facility will be carried out by the national booking and information centre - visitscotland.com and all contracts entered into will be with visitscotland.com. Visitscotland.com is the trading name of eTourism Limited. eTourism Limited is a company registered in Scotland with company number SC226890 and having its registered office and principal place of business at Fairways Business Park, Deer Park Road, Livingston, EH54 8AF. visitscotland.com's VAT registration number is 796980157. A full statement of the terms and conditions of booking can be obtained from visitscotland.com.

Accommodation Booking Facility Terms & Conditions

Edinburgh's Hogmanay 2008 Competition.

1. Closing date is 10th December 2008
2. Promotion is open to UK, CI, IoM and ROI residents aged 18 and over except employees and their immediate families of VisitScotland Ltd, Cross Country Trains, Edinburgh Winter Festivals, their agents or anyone professionally connected with the promotion.
3. Acceptance of terms and conditions is a condition of entry; entry instructions form part of the terms and conditions.
4. No purchase necessary.
5. No responsibility can be taken for lost, delayed or non-transmitted entries. Only one entry per person is allowed.
6. The first name drawn at random from all entries received will win the main prize of 4 tickets to Edinburgh's Hogmanay Concert in the Gardens, First Class rail travel on Cross Country Trains and 4 '1 day' Edinburgh Passes.
7. Accommodation is not included in this prize. You must be able to make your own way to Edinburgh.
8. Prizewinners will be notified by email within 48 hours of closing date.
9. Prizewinners may be required to take part in publicity.
10. All prizes are non-transferable and there is no cash alternative.
11. In the event of unforeseen circumstances the promoter reserves the right to offer alternative prizes of equal or greater value.
12. For name and county of prizewinner, contact the promoter after 05/01/09
13. The promoter's decision is final and no correspondence will be entered into.

Cross Country Trains Terms & Conditions.

1. Each winner will receive a travel request form on which to detail the preferred day and time of travel. CrossCountry will endeavour to match your date and time requirements but this may not be possible. CrossCountry does not guarantee to provide travel on the day requested or at the desired time of travel.
2. The prize is not transferable. The prize cannot be exchanged for any form of cash or travel alternative. The prize is four free First Class return tickets valid for use on CrossCountry services only.
3. No responsibility for lost tickets will be taken by CrossCountry – replacements cannot be issued.
4. The ticket will be valid for First Class Travel only.
5. The ticket will only be valid on the CrossCountry network – the tickets will not be accepted by other train operators. If part of your journey is with another operator you must buy a ticket for that part of the route; the ticket holder can only travel for free on the part of the route operated by CrossCountry. For details of the CrossCountry network, please visit www.crosscountrytrains.co.uk
6. Tickets will only be valid on the date and time specified on the ticket.
7. The National Conditions of Carriage apply for travel on all CrossCountry trains – see www.nationalrail.co.uk/times_fares/nrcc/ for details.
8. The Promoter is CrossCountry Trains, 5th Floor, Cannon House, 18 Priory Queensway, Birmingham, B4 6BS.
9. In the event of any dispute regarding the Terms and Conditions, the conduct, results and any other matters relating to this competition, the decision of the Promoter shall be final and no correspondence or discussion shall be entered into.

Copyright

This statement refers to all text, photos and other design elements on this website.

All material published via this Website or otherwise on the World Wide Web is material in which copyright is owned by VisitScotland and others. No part of such material may be copied, reproduced or published in any way (including electronic copying or use of on-line systems or any part of the Internet) without prior permission of the copyright holder. If you would like to seek permission to copy, reproduce or publish in any manner any of the material from VisitScotland which is available on the World Wide Web, or if otherwise you would like any general information about reproducing material published by VisitScotland, please contact VisitScotland at the above address.

Photographs by Richard Campbell, Harvey Wood, Douglas Corrance, Marius Alexander, Kirsty Hay, Paul Zanre and courtesy of scottishviewpoint.com

Privacy Policy

This document sets out the details of VisitScotland's privacy policy in relation to information collected on the website www.edinburgh.org.

Use of Cookies
In common with many websites, we use 'cookies' to help us gather information from visitors to our site. A cookie is a small data file that our server sends to your browser when you visit the site. The use of cookies helps us to assist your use of certain aspects of the site. You can delete cookies at any time or you can set your browser to reject or disable cookies. If you do disable cookies some functions on the site may not work correctly.

We use cookies to store personal data or we link information stored in cookies with personal data about specific individuals. We do so to technically administer the website and for customer administration. You can obtain information about how to manage cookies at the All About Cookies Website.

We use information from cookies, for example, to learn about the number of visitors to our site and the type of technology that our visitors use. Cookies help us to monitor what sort of content is popular and to assess visitors browsing habits. When a user revisits the site, we may recognise the user by the cookie and customise the user's experience accordingly. We can use this information to continually improve the content and usability of the site.

We may compile and report to third parties (such as advertisers) aggregate statistics about our users in terms of numbers, traffic patterns and related site information.

Types of personal data collected

The data we collect may be personal data and may include your name, email address, address, telephone number and other contact details.

How personal data collected

We collect the personal data that you may volunteer while using our services.

Purposes For Which Data is Processed

To allow you to communicate with us.

Third parties data disclosure

We do not disclose data to third parties. Please note though the terms and conditions that relate to the bookings made on this site have different conditions, these can be viewed here:

Accommodation Booking Facility Terms & Conditions

Security

We do not use a secure transmission method for you to send us your personal data. We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

1) Unauthorised access
2) Improper use or disclosure
3) Unauthorised modification

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our customer's personal data.

Rights for access to personal data

You can ask us if we are keeping any personal data about you and you can also request to receive a copy of that personal data. At any time you may request that we delete or correct your personal information, please contact VisitScotland Edinburgh Network Office, 7th floor, Ocean Point One, 94 Ocean Drive, Edinburgh EH6 6JH

Data Protection Act 1988

VisitScotland is registered under the Data Protection Act 1998.

Privacy Support

If you have any comments on our privacy policy, please contact us using the following postal address: VisitScotland Edinburgh Network Office, 7th Floor, Ocean Point One, 94 Ocean Drive, Edinburgh EH6 6JH or telephone 0131 473 3600

Non-Acceptance of the Terms and Conditions

If you do not accept these terms and conditions in full, you do not have permission to access the Contents of the Web Site and therefore should cease using the Web Site immediately.